Advanzia may request KYC documents during application or when your details change. Upload through the secure portal in online banking.
Before uploading
- Documents must be legible, in colour, and show all corners
- Name and address must match your application
- Do not send documents by unsecured email unless instructed
Accepted file types (typical)
| Document | Formats | Max size guidance |
|---|---|---|
| ID card / passport | PDF, JPG, PNG | Under portal limit (e.g. 10 MB) |
| Proof of address | PDF, JPG, PNG | Issued within required months |
| Selfie / video ID | As prompted in flow | Follow on-screen instructions |
Review status in the app. Contact support if upload fails repeatedly.
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