Managing holiday requests, allowances, and TOIL

RotaCloud's holiday management eliminates paperwork and awkward conversations. Staff submit leave requests through the employee app; managers approve from a central calendar.

Setting up holiday allowances

1. Go to Settings → Leave → Allowances.
2. Define annual leave entitlement per staff member or role.
3. Configure holiday accrual rules if staff earn leave progressively.
4. Set up TOIL (Time Off In Lieu) tracking if staff can bank overtime as leave.

Managing leave requests

1. Staff submit requests via the employee app.
2. Managers review on the central leave calendar — see who's off and spot clashes instantly.
3. Apply embargoes & rules to block leave during busy periods (e.g. Christmas cover).

Checking balances

Staff can view their remaining allowance in the app. Managers see accrual and usage patterns in Reports → Leave Summary.

If allowances look wrong

• Verify the staff member's start date and contracted hours are correct in their employee profile.
• Check for unapproved TOIL entries affecting the balance.
• Review any manual adjustments made during the current leave year.