Complimentary Shipping on all US Orders over $100 New Summer Collection Dropping Friday 24/7 Customer Support Live Now Complimentary Shipping on all US Orders over $100 New Summer Collection Dropping Friday 24/7 Customer Support Live Now
Skip to main content

Setting up GPS clock-in restrictions for client visits

RotaCloud's GPS clock-in restrictions ensure staff can only clock in when they're at the correct location — ideal for domiciliary care, field teams, and multi-site businesses.

Enabling GPS clock-in

  1. Go to Settings → Time & Attendance → Clock-in Methods.
  2. Enable Mobile clock-in with GPS restrictions.
  3. For each client site or location, set the address and GPS radius (we recommend 100–150 metres for rural addresses).

Staff requirements

Carers must have the RotaCloud employee app installed with:

  • Location Services set to "Always" (not "While Using")
  • Precise Location enabled on iOS 14+
  • Mobile data or GPS signal available at the client site

Common issues

  • "Outside allowed area" — expand the GPS radius or verify the geofence pin is on the building, not the road centre.
  • Clock-in works on some sites but not others — check each location's radius and coordinates individually.

GPS-verified attendance supports CQC compliance for domiciliary care providers.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article