Delivery options at a glance
GoGreen UK ships from our Midlands fulfilment centre to addresses across England, Scotland, Wales, and Northern Ireland. Most in-stock lines leave the warehouse within one business day of payment confirmation.
Standard vs next-day
- Standard delivery: 2–3 working days via tracked courier
- Next-day delivery: order before 2:00 p.m. GMT Monday–Friday (excludes bank holidays)
- Timed slots: available in select postcodes for bulk pallet orders
Eligibility for next-day
Next-day service applies to mainland UK postcodes and products marked In Stock on the website. Custom-print orders, oversized catering equipment, and mixed pallets may require an additional day for consolidation. Remote Highlands and Islands postcodes typically add one to two days.
Costs and thresholds
Orders over £150 ex. VAT qualify for free standard shipping. Next-day upgrades are charged at a flat rate shown at checkout. Corporate accounts on net-30 terms can include delivery preferences on the purchase order — reference your account number in the special instructions field.
If your delivery is delayed
- Check your tracking link in the dispatch email
- Verify someone is available to sign for high-value equipment
- Contact support with your order number and postcode
We proactively notify customers of courier disruptions during peak seasons. Subscribe to dispatch SMS alerts in your account profile for real-time updates.
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