How to Return an Item & Get a Refund

How to Return an Item & Get a Refund

Changed your mind or received a damaged item? Here's a step-by-step guide to initiating a return and getting your refund.

Return Eligibility

Most items are eligible for return within 7–30 days of delivery, depending on the product category. Items must be:

• Unused and in original packaging
• Returned with all accessories, tags, and documentation
• Not in a non-returnable category (e.g. perishables, digital downloads, innerwear)

How to Initiate a Return

1. Go to My Orders and select the item you'd like to return.
2. Click Return Item and choose a reason for the return.
3. Select your preferred refund method (original payment source or store credit).
4. Schedule a pickup or drop off the item at a nearby return point.
5. You'll receive a confirmation email with your return ID and pickup details.

Refund Timeline After Return

• Item picked up: Refund is initiated within 24–48 hours after the item reaches our warehouse and passes quality check.
• Credit/Debit Card: 5–7 business days to reflect in your statement.
• UPI / Wallet: 1–3 business days.
• Store Credit: Instant upon return approval.

Tracking Your Return

You can track the status of your return under My Orders → Return Status. Email notifications will also be sent at each stage.

Need Help?

If your return pickup hasn't been scheduled or your refund is delayed, please contact our support team with your return ID.